The Car Sales Company is much more than just your local car dealer. We are car experts and have spent years determining how best we can serve drivers in Lancashire and Manchester. What we have learnt from all of our years in the motor industry is that to make customers truly happy, we absolutely have to listen to their feedback, determine what they want and tailor our services to achieve that. It’s part of our commitment to making sure that our customers drive away from us 100% satisfied.
The Car Sales Company proactively seek this feedback from our customers. Whether it’s through events, conversations, calls or surveys, we want to determine what our customers think of the service they have had with The Car Sales Company and if there are any ways in which we could improve it. That includes all aspects of our business, from initial enquiry to visiting our dealerships, our knowledge of both our cars and the finance packages available, right through to after sales care when bringing a vehicle to us for maintenance works. It all matters and it is all important to us.
We have a 97% Trust Pilot rating but we also encourage direct feedback allowing our customers to have the opportunity to have their say. Below you will find some examples of what the public has to say about our team, our products and our customer service. We sincerely hope that these will reassure you that choosing The Car Sales Company is the best choice for your next vehicle purchase. Whether it's a used car or a vehicle service, we treat every customer with the same level of care and attention. The kind of care of attention that will encourage them to return to us time and time again.
Good sales man and what most impressed me was a long road test on both urban and motorway, pointed out deep scratch on door and he said he would get it done and he did. Good price and even the add on warranty seems pretty good.
Excellent service without the pushy sales rubbish.
Really pleased with my purchase, saved over £1000 against a similar vehicle I had looked at in the morning. No pushy sales pitch and drove away with the car that day.
Great car, great company.
After spotting the car I wanted on the website I rang and got thru to Glynn who from start to finish was professional and helpful. He supplied me with extra info and pics of the car upon request and managed to increase the offer on my part exchange, even after the car had been bought the service team still sent out the required part for the bonnet without any issue. Great experience with this company and would definitely deal with them again! Thanks!
Despite severe delays and frustrations with my finance company, The Car Sales Company made all things better.
Looked after me from start to finish and beyond.
Great experience at the car sales group, Ahmed my sales manager was very helpfull and made my time there an easy and enjoyable one. Ahmed even had time to crack the odd joke and tell me there was outstanding finance on my vehicle i was part exchanging haha, highly reccomended with a great choice of quality used cars at a very competitive price.
Felt a very warm welcome when looking for my new car in the forecourt, wasn't pressured into feeling 'I needed' to buy the car but was very helpful with finding out the information I required on it. Once decided I wanted the car Glynn was very helpful in researching into getting all the history of the car I required.
I even got balloons on the car when going to buy it!! Great company, would recommend!
Great customer service
Great customer service, great cars would definitely use again.
Wayne & Elaine
Very very good was great to deal with
Was seen to by a car sales person named Glynn fantastically dealt with welcoming, fast no hassle. Would definitely recommend purchasing from them. Have lots of nice cars an reasonable prices. So a big thanks again to Glynn.
My experience with the car company was absolutely great , they couldn't help enough and very polite and friendly service, will certainly recommend to my friends and family.
Thank you Car company love my new car.